Shipping & Return Policy
Ships within 1-5 business days upon receipt of the order.
Regular Shipping
The standard shipping time to North America is 5-8 business days, and it's free for orders over $150.
Express Shipping
Fast shipping to North America takes 3-5 business days, and it's free for orders over $250.
Returns
Our policy lasts for 7 days. If more than 7 days have passed since your purchase and it's not due to a product quality issue, we will be unable to provide a return or exchange service.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.
Refunds
All sales of our products are final and non-refundable. For specific inquiries, please contact our customer service via WeChat.
Exchanges
We only offer exchanges for items that are defective or damaged. If you need to exchange it for the same item, please contact our customer service to initiate the exchange process.
Shipping
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee the receipt of items you return.